Terms and Conditions Bosjoko — The Complete Guide for All Members

These Terms and Conditions constitute a binding agreement between you ("Member") and bosjoko ("Platform", "We"). This document governs your access to and use of all services, games, and features offered through the bosjoko platform at bosjoko.vu as well as our official mobile app.

By completing the registration process, making your first deposit, or using any Bosjoko service, you confirm that you have read, understood, and agree to be fully bound by these Terms and Conditions. This acceptance also covers the Privacy Policy and Responsible Gaming Policy, which form part of this overall agreement.

To register and use the bosjoko platform, you must meet all of the following eligibility requirements at all times:

• At least 18 years old or the legal gambling age in the jurisdiction of your residence, whichever is higher.
• Not be on any self-exclusion list or restrictions imposed by any relevant gambling regulatory body.
• Have full legal capacity to enter into a legally binding agreement.
• Not register on behalf of any third party or as a representative of another individual.
• Only holding one (1) active account only on the bosjoko platform at all times.

During registration, you are required to provide accurate, current, and complete information including your full name, date of birth, a valid email address, and mobile phone number. Any inaccurate or misleading information may result in account suspension or termination without prior notice.

Bosjoko reserves the right to decline any registration application at its sole discretion without providing a reason. This decision is final and non-negotiable.

Each member is fully responsible for maintaining the confidentiality of their account login information, including username and password. You are not permitted to share your login details with anyone, including family members or friends.

All activity that occurs in your account is considered activity authorised by you unless you report unauthorised access to the bosjoko support team immediately. bosjoko is not liable for any losses arising from your failure to protect your account login details.

• Your password must be unique and not used for any other account.
• Update your password regularly to keep your account secure.
• Report any suspicious activity on your account to Bosjoko customer support immediately.
• Keep your personal information up to date at all times, especially your phone number and email address.
• Do not use automated software, bots, or any unauthorised method to access or play on the platform.

Bosjoko supports a variety of local payment methods including online bank transfers, Touch 'n Go eWallet, GrabPay, Boost, and QR Pay. All transactions are processed in Malaysian Ringgit (MYR) unless otherwise stated.

Deposit: The minimum deposit is RM20 for most payment methods. There is no daily maximum deposit limit for accounts that have completed full KYC verification. Deposit funds are typically credited to your account within minutes after payment confirmation.

Withdrawal: The minimum withdrawal amount is RM50 per transaction. Withdrawals are processed within 30 minutes for supported local payment methods on fully verified accounts. Bosjoko reserves the right to request additional documentation before approving withdrawals for accounts that have not completed KYC.

• Withdrawals may only be made to the same payment method used for the original deposit, for fraud prevention purposes.
• Funds in the account must be used for wagering at least once before a withdrawal can be processed for the first deposit.
• Bosjoko does not charge any processing fees for standard deposits or withdrawals.
• In cases requiring a security review, withdrawal processing may take up to 24 business hours.

Any attempt to process payments using unauthorised methods, using third-party card or account information without consent, or committing any form of financial fraud will result in immediate account termination and reporting to the relevant authorities.

Bosjoko offers a variety of bonuses and promotions from time to time, including new member welcome bonuses, reload deposit bonuses, weekly cashback, and a VIP loyalty program. All bonuses and promotions are subject to wagering requirements and specific rules stated alongside the respective offer.

The general terms applicable to all bosjoko bonuses are as follows:

• Each bonus has a wagering requirement (rollover) that must be met before any winnings from the bonus can be withdrawn.
• Bonus wagering requirements are typically between 20x and 35x the value of the bonus received, depending on the type of promotion.
• Bonuses may only be claimed once per offer unless otherwise stated in the promotion terms.
• Bosjoko reserves the right to void any bonus suspected of being obtained through fraud or promotion abuse.
• Multi-account referrals or the use of a VPN to claim bonuses from multiple locations is prohibited and may result in the cancellation of all bonuses and account termination.
• The bonus validity period is as stated in the relevant promotion terms; expired bonuses cannot be reactivated.

All games offered on the bosjoko platform use Random Number Generator (RNG) technology that has been audited and certified by independent international bodies. This ensures every game outcome is completely random and free from any manipulation.

Members are required to play fairly and must not use any method that provides an unfair advantage over other players or the platform, including:

• Use of assistance software, automated bots, or artificial intelligence systems to play.
• Exploiting bugs or technical vulnerabilities in the gaming system.
• Player collusion to manipulate Live Casino game outcomes.
• Use of VPN or proxy to bypass geographical region restrictions.
• Any form of fraud or hacking against the platform's systems.

Bosjoko reserves the right to void any bets or winnings suspected of involving fraud, exploitation, or violations of fair play rules. In such cases, the account in question will be suspended pending investigation, and Bosjoko's decision is final.

As part of bosjoko's commitment to platform security and compliance with anti-money laundering regulations, all members are required to complete the Know Your Customer (KYC) process before processing their first withdrawal or when requested by our security team.

Documents that may be required for KYC verification include:

• A copy of your identity card (MyKad) or valid passport.
• Recent bank statement or utility bill as proof of address (not older than 3 months).
• Proof of ownership of the payment method used (screenshot of bank account or digital wallet).
• If requested, a selfie holding your identity card for further verification.

All submitted documents will be handled securely and confidentially in accordance with the bosjoko Privacy Policy. This information is used solely for identity verification purposes and will not be shared with third parties unless required by law or court order.

Members may close their account at any time by contacting the Bosjoko customer support team. Any real fund balance (excluding bonuses that have not met wagering requirements) will be returned to the original payment method within 5–7 business days after the account closure request is processed.

Bosjoko reserves the right to suspend or terminate any account without prior notice if:

• There is evidence of a breach of any section of these Terms and Conditions.
• The member is found to have used false information during registration or the KYC process.
• There is suspected activity involving fraud, money laundering, or financing of illegal activities.
• The member is found to hold multiple accounts on the Bosjoko platform.
• The account shows no activity for a consecutive 12-month period (inactive account).

In the event of account termination due to a terms violation, Bosjoko reserves the right to withhold any balance associated with fraudulent activity and report the matter to the relevant authorities.

The bosjoko platform is provided on an "as is" basis. While we continually strive to ensure the platform operates without interruption and is fully secure, bosjoko makes no guarantee that the platform will always be free from technical errors, service disruptions, or data loss.

Bosjoko is not liable for any direct or indirect losses arising from:

• Technical disruptions, server failures, or internet connection issues beyond our control.
• Betting losses arising from legitimate and fair game results.
• Inability to access the platform due to external factors such as ISP disruptions or regional restrictions.
• Third-party actions beyond bosjoko's control, including cyber attacks or utility service outages.

Bosjoko's maximum liability to any member under any circumstances shall not exceed the total net deposits made by that member in the 30 days preceding the arising of the claim.

Bosjoko reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at its sole discretion. Any changes take effect immediately upon being published on the platform.

It is the member's responsibility to review these Terms and Conditions periodically. Continued use of the Bosjoko platform after any amendments constitutes acceptance of the revised terms. The "Updated" date at the top of this document will always reflect the date of the most recent amendment.

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where bosjoko is registered. Any dispute arising from or in connection with this agreement shall be resolved through binding arbitration or through a court of competent jurisdiction.